This venue has incredibly helpful and welcoming staff, including reception and doorman, and it boasts a fantastic central location just a short walk from various attractions.

Clean hotel, consistently courteous employees from the reception staff to the excellent doorman. Hearty, good breakfast with all the local specialties, had excellent food.

The service was great, I was offered a hearty breakfast with all the local specialties, meats. The room was romantic, brand-new in moroccan traditional style. Location: the hotel was close to a legendary palace and the extraordinary garden. A few times I ate at Jimmy's Egg Restaurant, located approx 10-15 minutes' walk from the property.

Nothing to dislike!

Would love to come back, loved this place, thanks very much. Staff are skilled and breakfast is hearty and incredible. the rooms are beautifully maintained and brand-new. They have central heating, a personal safe, and multi-channel television. Rooftop restaurant on the premises is excellent.

The hotel is really classical and beautiful with many oil paintings. The breakfast room has a wonderful view to the quiet yard in the morning, really peaceful. The staff remember personalized requirement. Very kind and considerate. The food is delicious!

An incredible palatial experience in the most impressive luxury historical hotel I have ever seen anywhere in the world. The decor is marvelous and the suite is resplendant. The bathroom is very well equipped and beautiful. The service is outstanding and very professional. The management is very attentive and generous. It's so rare to find such a prestigious palace that cares so much about its guests. The restaurant is exceptional beyond belief and it's known to be the best moroccan gastronomy worldwide. The spa is sensational and has the most beautiful hydromassage pool in the world ! The hammam is incredible ! The luxury in each and every detail of the suite is very refined. The comfort is fit for a king and the decor is breathtakingly beautiful ! The best experience ever in a luxury hotel !

We were blown away by the exceptional architecture and service at this luxurious hotel. The decor is absolutely spectacular, and the suites are not only gorgeous but also very comfortable. The spa is magnificent with modern technology, and the breakfast is fabulous. The panoramic views from the terrace are breathtaking. The location is perfect for exploring the city. I highly recommend this hotel.

The building /palace is beautiful

Its neglected and doesn't function as palace riad that makes travelers welcome or comfortable.surly management and staff ..

Incredibly gorgeous and romantic palace !!! This is the ultimate palace experience with the most attentive and professional service. The suite is spectacular and tremendously luxurious. The lush bathroom has very refined equipments and a fascinating decor. A very reputable restaurant that has the most tasty moroccan dishes I ever tasted. The award-winning spa is gorgeous and has very competent staff. The artistic touch of the decor is grandiose. The profusion and precision of hand-made details is breathtaking. The location is very central in the Medina and couldn't be more convenient to visit the main attractions. The service is very impressive and each member of the team is very happy to do their job and genuinely kind. It is a world-class luxury hotel that has an incredible History and unparalleled comfort !!! I highly recommend this palace if you wish to be greeted like royalty !!!

Stunning architecture. Well-equipped luxury bathrooms. Exquisite restaurant and courtyard. Friendly and professional staff. Fabulous spa. Convenient location for visiting the city. Memorable breakfast.

Amazingly gorgeous palace with outstanding service and divine gastronomy. Excellent location to visit the main attractions. We have been treated like kings in this heavenly historic palace. The suite was very large, beautifully designed and extremely comfortable. The bathroom is gorgeous and very well equipped. The restaurant has the most exceptional romantic scenery I have ever seen, this cosmic beauty have taken us to another dimension. The spa is extremely gorgeous and the staff is wonderful. We had the most relaxing massages of our life with my husband. The Hammam is outstanding and very luxurious. The service and management are outstanding. The breakfast was delicious with very diversified choices, they even personalise it for you to accomodate you. Every staff member is very kind, highly professional and attentive. The interior and exterior pools are gorgeous ! The panoramic terrace with a complete view on the Media is incredibly beautiful and ideal to sunbath with a fresh cocktail in your hands. The best 5 star experience in my life !

Lovely property and location. Dinner was excellent at the hotel restaurant.

Service was less than perfect -- no towels for 24 hours even though shower flooded, communication problems with booking for the spa, and slow delivery of breakfast when in a rush. And very loud outside the property until midnight.

I had an incredible stay in this luxury hotel with astonishing facilities. The stunning architecture and beautiful decor are truly unparalleled. The location was fantastic, making it easy to explore the city. The staff were kind and professional, providing exceptional service. The breakfast was delicious and personalized to my taste.

Nothing bad to say.

The most amazing luxury hotel I have ever experienced !! This historic palace's architecture is stunningly gorgeous !! Our suite was very luxurious with beautiful antique chandeliers, an incredible sculpted ceiling, a very comfortable bed and the most lavish bathroom I have seen in a long time. I have seen that this palace received many prestigious international awards which convinced us to stay here. I can say without a doubt that it's one of the best worldwide. The service was very professional, highly professional and genuinely kind. The dreamlike spa is very relaxing and the massages are exceptional! The location is very convenient to visit the Medina just next to Batha which is the most central and safe touristic place in the city. We will never forget the incredibly refined moroccan dinner in the romantic patio. It is the 1001 nights palace in real life !!

the owner was pleasant and the location is a good one.

the place just had avery strange vibe. didn't like the decor. just too dark and dreary. the rooms smelt a bit mouldy.